Your whole IT, under control by tonight.

No. AmazoniaTech ITMS is a fully managed service — we run it for you in a German data centre in Munich. There is no server to provision, no Docker, no updates to apply. You sign up, invite your team, and start using it. We handle hosting, patching, backups and uptime.

Entirely in Germany. Your instance and its database run in an ISO-certified data centre in Munich — EU-only, with no transfer to US clouds, which sidesteps the hardest GDPR question by design. We act as your processor and provide a signed data-processing agreement (AVV/DPA). The product also ships a full DPO suite — document vault, processor register, audit questionnaires and e-signed policies.

Upload your existing Excel and CSV files — or send them to us and we do it. The importer normalizes the mess (German characters, European dates, phone numbers with leading apostrophes, duplicate rows), fuzzy-matches assets to the right people, and auto-creates anyone who owns kit but was missing from your directory. For Monday.com, the service desk is a deliberately simpler replacement your non-technical colleagues will actually use.

Login is per-user email and password, managed securely by the platform. Access is role-based (Admin, IT, Employee) and enforced in depth: middleware guards navigation and every data-changing action independently re-checks the caller’s role, so an employee can’t reach an IT operation even by crafting the request directly. Sensitive fields are masked for non-IT users, every change is audit-logged, and handovers and policy acknowledgments are captured with an on-screen e-signature saved as a PDF.

They’re on us. Because it’s a managed service, we apply updates, run backups and monitor uptime for you — no maintenance window to schedule and no feature you paid for disappearing overnight. New features and fixes roll out continuously, and your data is backed up in Germany on a regular schedule.

You pick the plan that matches your team size and pay monthly — cancel anytime, no annual lock-in. As you grow past a plan’s employee band you simply move up; if you shrink, you move down. Prices are in EUR and exclude VAT. Start with a 14-day free trial, no credit card required.

Starter includes email support. Business adds priority email support. Pro adds a named contact with a 1 business-day response and guided onboarding + migration assistance. Enterprise gets a custom SLA and a dedicated contact. Every plan includes the documentation and the hosted, maintained platform.

Yes — the entire UI is bilingual German / English, switchable per user, and you set the default. Every module is fully localized and generated handover PDFs carry your legal company name. This was built for German Mittelstand first, not translated as an afterthought: Kündigungsfrist tracking and AVV/DPA registers are in the product because German IT actually needs them.

Those are each one slice. Snipe-IT is asset tracking; Zammad and Jira Service Management are ticketing; Intune is device management. This is the connective layer across all of it plus the parts none of them cover — signed handovers, PV-plant/router monitoring, domain and cert expiry, cost optimization, procurement and a full German GDPR/DPO suite — in one hosted app behind one login. It doesn’t replace Intune’s device enforcement; it consumes Microsoft Graph so your device and license data flows in automatically. If you only need one slice, buy the specialist. If you’re a small team juggling five tools and a folder of spreadsheets, that’s exactly the problem this solves.

It was built by and for a one-person IT team — that’s the whole design premise. The automation engine does the nightly watching (expiries, renewals, offline routers, cancellation deadlines) and emails you one digest instead of making you check dashboards; the self-service portal deflects routine questions; and email-to-ticket means staff just email IT. And because we host and maintain it, you spend your time using it, not running it.

Yes — start a 14-day free trial with no credit card. We provision a full instance in Germany so you can load your own data and evaluate every module. Connect the Microsoft 365 integration when you’re ready, or explore first and decide later. If it doesn’t replace your spreadsheets, walk away — your data is yours to export.